Introduction

Welcome to the Ghamfin Knowledge Hub. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. By accessing and using the Ghamfin Knowledge Hub, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

1. Personal Information

   • When you register or use the Ghamfin Knowledge Hub, we may collect personal information such as your name, email address, phone number, and organizational affiliation.

2. Usage Data

   • We collect information about how you access and use the platform, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit.

3. Cookies and Tracking Technologies

   • We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

1. To Provide and Maintain Our Platform

   • We use your information to deliver the services you have requested, ensure the security of our platform, and maintain its proper functioning.

2. To Improve Our Services

   • We analyze usage data to understand how our platform is used and to improve its functionality and content.

3. To Communicate with You

   • We use your contact information to send you updates, newsletters, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

4. To Enforce Our Terms and Policies

   • We may use your information to ensure compliance with our Terms and Conditions and to protect our rights and property.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

1. Service Providers

   • We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

2. Legal Requirements

   • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3. Protection of Rights

   • We may disclose your information to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet-based platform can be 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

1. Access Your Information

   • Request a copy of the personal information we hold about you.

2. Correct Your Information

   • Request that we correct any inaccuracies in your personal information.

3. Delete Your Information

   • Request that we delete your personal information, subject to certain exceptions.

4. Restrict Processing

   • Request that we restrict the processing of your personal information under certain circumstances.

5. Data Portability

   • Request that we transfer your personal information to another organization or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ghana Microfinance Institutions Network (GHAMFIN)
Location: Ghamfin House, Ashongmang Bridge, Accra – Ghana
Telephone: 0201 803 677 | 0303 93 6090
Email: info@ghamfin.org
GPS Address: GE-185-7209
Website: Ghamfin.org

By using the Ghamfin Knowledge Hub, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.